Telecom Sector Skill Council
Course fee: 16.83 USD
Enrollment method: Direct Payment
Customer Care Executive (Relationship Centre)
About the Course
Certificate course
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Customer Care Executive (Relationship Centre)

Customer Care Executive (Relationship Centre) in the Telecom industry is also known as Customer Service Representative / Customer Care Associate / Showroom Executive / Customer Relationship Officer / Customer Service Executive / Store Executive / Retail Executive.

Brief Job Description:Individuals at this job provide customer service by handling, following and resolving walk-in customer’s queries, requests and complaints and proactively recommend/sell organization’s products and services.

Personal Attributes: This job requires the individual to have good communication skills with a clear diction, ability to construct simple and rational sentences; ability to comprehend simple English sentences;good problem solving skills; strong customer service focus;strong selling & listening skills and ability to work under pressure.