Telecom Sector Skill Council
Course fee: 16.17 USD
Enrollment method: Direct Payment
Certified Field Sales Executive (FSE)
About the Course
Location:
Online
Type:
Certificate course
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Field Sales Executive (FSE)

Field Sales Executive (FSE) is known as Feet on Street (FOS)/Distributor Sales Executive (DSE)/ Distributor Sales Representative (DSR).  

Brief Job Description: Individual at this job visits retail outlets to deliver prepaid telecom products/services to retailers, as per daily Route/Beat Plan. Individual is also responsible to achieve monthly revenue target, increase width and depth of distribution, adhere to process compliance for new customer enrollment and increase customer base.

Personal Attributes: This job role requires the individual to be smart & presentable as per organizational grooming guidelines; must be fluent in regional  language; must be a quick learner and have strong customer focus; must be adaptable to change and know how to manage relationships; in time with the pulse of the market; willing  to work for long hour with enthusiasm; target focused and possess active listening skills.

Course Overview:

  • Knowledge of the Company/ Organization and its processes
  • Technical Knowledge
  • Reading Skills
  • Writing Skills
  • Oral Communication
  • Analytical Skills
  • Understanding Organization Standards
  • Sales Process-Probing Tecqniques open & closed probes
  • Criteria's for measuring retailer performance
  • Motivation of retailers
  • Stock management
  • Objection Handling
  • Organizational Context from the view of Increasing width of distribution
  • Time Management Skills
  • Selling Skills
  • Probing skills

Course Content:

Topic 1

Qualifications Pack_Field Sales Executive

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Assessment Critera_Field Sales Executive

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Topic 2

Field Sales Executive_Certification

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FSE_Lec01_Certification_1

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PPT_FSE_Lec01_Certification_1

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FSE_Lec01_Certification_2

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PPT_FSE_Lec01_Certification_2

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Topic 3

FSE_TEL-N0201_Increase customer base and revenue

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PPT_FSE_TEL-N0201_Increase customer base and revenue

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Topic 4

Lec02_Field Sales Executive

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FSE_TEL-N0202_Increase distribution width

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PPT_FSE_TEL-N0202_Increase distribution width

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Topic 5

FSE_TEL-N0203_Process compliance

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PPT_FSE_TEL-N0203_Process compliance

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Topic 6
Topic 7
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